How to Create Google My Business Posts That Get Results

Having a Google My Business (GMB) profile is among the easiest tactics to get consideration to your native trade and spice up your ratings.

With so many features, operating with GMB can get overwhelming.

One function value the use of: Google My Business Posts.

Posts provide the skill to advertise your logo, services and products, merchandise, occasions, and gives.

GMB posts are displayed on the backside of your Google My Business Knowledge Panel and are an effective way to show off what your enterprise has to be offering.

Get Familiar with the GMB Posts Policy

Creating posts are relatively simple to do, however sooner than you’re making posts, it’s vital that you’re aware of Google My Business Posts content policy.

You need to just be sure you know what’s and what isn’t cool when it comes to posts.

If you violate GMB posts insurance policies, your publish gets rejected and also you received’t be ready to submit it as-is.

How to Create a GMB Post

To create a publish, merely log in to your GMB dashboard and at the left facet you are going to see a hyperlink to posts:

Create Your First GMB Post

If that is your first time posting, you are going to see a display that appears like the only under and you are going to click on at the Create your first publish button:

Create Your First Post

From there a publish pop-up will seem and you’ll scroll to choose the kind of publish you’d like to create:

Scroll to select the GMB Post type

The Types of Posts You Can Create

Google provides you with a lot of posts you’ll create. Here’s an outline.

GMB Post Types

COVID-19 Update

COVID-19 Update posts let shoppers learn about adjustments to your enterprise due to COVID-19. (Hopefully, this may increasingly now not be an enduring Post possibility, however in the interim, it’s what it’s…)


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Add Offer

Offer posts are nice when you’ve got a distinct be offering happening at your enterprise that has a cut-off date.

In these kind of posts, you’ll put a get started and finish date, upload a headline, description, or even disclaimers (i.e., “limit one per customer”). These posts will keep are living all through the be offering duration.

Sample GMB Offer Post

Add Update

Update posts are nice for any information about your corporate or different details about your enterprise, merchandise, or services and products that you just assume your shoppers would to find useful.


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Did you:

  • Hire a brand new worker?
  • Open a brand new location?
  • Add a brand new product?

Update posts are where to show off this sort of data.

Add Event

Events are ideal for your enterprise when you’ve got a distinct event at your enterprise – like a ribbon slicing, particular VIP buying groceries hours, open properties for realtors, and extra.

With those posts you’ll upload a identify and a date vary – you’ll even come with occasions of day if you need.

These posts will “stay live” all through all of the date vary.

Add Product

These posts are splendid to function merchandise that you’ve on the market at your bodily retailer.

You can come with a product title, class, product description, worth, and a choice to motion.

(Note: Remember, online-only companies do now not qualify for GMB listings. This product publish is solely supposed to complement and beef up brick-and-mortar retail shops.)


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Whenever you create a Post, ensure that to upload a choice to motion (CTA). The CTAs will range relying on the kind of publish you create, however listed below are only some CTA choices:

  • Book
  • Order on-line
  • Buy
  • Learn extra
  • Sign Up
  • Call Now

If you’re the use of a URL as a part of your name to motion, it’s a good suggestion to use UTM tracking.

This approach you’ll observe your ends up in Google Analytics and the clicks might be proven as Direct Traffic.

Add Photos or Videos

Whenever you create a publish, upload a photograph or a 30-second video – it’s going to assist snatch a searcher’s consideration.

There’s a debate within the business as to the most productive symbol measurement, however many suggest that it will have to be 1,200 x 900 pixels.

Keep in thoughts that Google Post photographs get cropped upper than targeted – and the cropping isn’t at all times constant.


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So when you’ve got textual content overlayed to your symbol, take a look at to make certain that the textual content doesn’t get bring to an end after the Post is revealed.

It’s additionally a good suggestion to check out your Post on a desktop pc and on a cellular tool – as a result of they’re going to glance other.

You can add up to 10 30-second movies and/or pictures to your GMB publish:

Add photos to GMB posts

Posts keep are living for seven days or “go dark” after the date of the event. (However, the outdated posts nonetheless seem for your GMB list – they’re simply driven down by the brand new posts.)


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COVID posts are the exception they usually keep are living for 14 days.

To assist you to consider to create new posts, Google will ship you an e-mail reminder sooner than your GMB publish expires:

Post about to expire email

Posts Look Different on Desktop & Mobile Devices

When you’re growing your posts, needless to say issues glance other on a desktop pc as opposed to a cellular tool.

First, your publish can include up to 1,500 characters.


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Keep in thoughts that relying at the tool the Post is considered on, the textual content of the Post gets bring to an end – so just be sure you put an important data as shut to the entrance of the Post as imaginable.

Here’s what the Post looks as if on a desktop. Notice that all of the content material of the Post is visual:

Sample Post

When you view the very same Post on a cellular tool, just a small portion of the content material of the Post is visual:


Rejected Posts

If you violate a GMB Post coverage, you can get your publish rejected.


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If your publish will get rejected, you are going to see a crimson “Rejected” understand.

Typically, posts are rejected due to content material, the photograph or video used.

Posts too can get rejected if they’re within the “sensitive” topics area following Google Ad pointers.

Post rejected because of word

To steer clear of rejection, don’t come with site URLs, e-mail addresses or telephone numbers for your GMB posts – they will reason your Post to get rejected. Using ALL CAPS or inventory pictures too can cause a Post to get rejected.

Post rejected because of word

Tip: Hashtags serve no goal in Google My Business posts.


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GMB posts don’t seem to be social media posts, so you might be losing precious characters – and glance foolish – whilst you upload #hashtags to your GMB posts

You additionally need to watch out in regards to the phrases you employ for your publish.

Certain phrases could cause your publish to get rejected – and a few of the ones phrases might appear benign to you, however Google might see them as offensive.

In the instance under, the title of the band taking part in on the bar is “Feral Booty,” however Google rejected the publish as a result of they perceived the phrase “booty” as offensive:

Post rejected because of word

And probably the most different many phrases that Google does now not like is the phrase “tool” – which stinks for native {hardware} shops.


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In this example, I imagine this publish used to be rejected since the phrase “tool” used to be integrated within the publish.

Rejected GMB Post Photo

If your publish will get rejected, mess around with the phrases you might have within the publish and/or the photograph.

For example, on this publish for an legal professional, the phrases “The truth is” used to be integrated and the publish were given rejected.

As a take a look at, the ones phrases have been got rid of, and the publish used to be authorized.


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Crazy? Maybe, but it surely came about.

Rejected Post Because of WordsRejected
Changed words in post to get it approvedApproved

Posts Improve Engagement

Even regardless that there’s no evidence that they may be able to fortify ratings, posts are an effective way to snatch searchers consideration and create engagement.

You can see how smartly your posts are connecting with searchers by looking at the insights.

Just glance via earlier posts and you’ll see what number of perspectives the Post gained and what number of people clicked throughout the CTA.

GMB Post Insights

When you open the posts phase, you’ll additionally see the selection of new perspectives your posts gained for the present week.

Google My Business Post Insights

Another receive advantages is that Google’s device studying has began the use of Post content material to check out and resolution GMB Q&As.


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So if an individual asks a query to your GMB Knowledge Panel, Google will seek your posts (and your opinions) to see if any of the publish contents might resolution the searcher’s query.

This is simply another reason to create high quality posts to your GMB profile.

Posts Used To Answer Q&A

The Takeaway

Creating Google My Business Posts is one thing each and every native trade will have to attempt to do regularly – no less than thrice a month if imaginable.


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There is worth in GMB posts and when achieved correctly they may be able to lead to calls, site visits, and gross sales. Post on!

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Image Credits

All screenshots taken by writer, November 2020

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